📚 How to Access Your Course Materials with Willo
All LMS Platforms – Canvas, Blackboard, Brightspace/D2L, and Moodle
Follow the steps below to locate, launch, and successfully access your digital course materials — no matter which learning platform your school uses.
1️⃣ Open Your Course
Log in to your school’s LMS and open the course that uses digital materials.
2️⃣ Go to Your Course Module or Content Area
Find the Course Materials / Publisher Links and click the link that launches your digital materials. It may be labeled:
- eBook Access
- Course Materials or Resources
- Publisher Courseware
When clicked, it routes you to your correct eBook or publisher courseware.
📚 LMS-Specific Instructions
Each LMS labels this area slightly differently. Select your LMS below.
▶ Canvas — click to expand
Click Modules.
Look for a Module such as “Course Materials,” “Course Resources,” “eBook,” or “Start Here.”
Then locate and click your course material link.
*Links will vary by course but follow the same placement pattern.
▶ Blackboard Learn (Original) — click to expand
Click into the Course Content area and locate your course material link.
▶ Blackboard Ultra — click to expand
Go to Content → Learning Modules. Then click your course material link.
▶ Brightspace / D2L — click to expand
Navigate to Content → Table of Contents and open the module where your materials live.
▶ Moodle — click to expand
Look under Topics/Sections/Modules/Resources for your course material link.
When unsure, ask your instructor — course sections may be titled differently.
🔑 Access Unlocked - Your Materials Are Available
After clicking on the Course Materials / Publisher Links from your LMS course section content/module area, and you have NOT opted out of the course materials campus program, you will be launched directly into your course materials.
🚨 What to Do If You See This Screen
If you’re presented with the screen shown below, you’ll be asked to choose one of the following options to continue.
1️⃣ Trial — Start Trial Access
(Expires after census closes)
Choose this option if you have opted out or plan to opt out of your campus Access program.
Provides temporary, free access to course materials
Access remains active until the census/opt-out deadline
Materials must be purchased separately if you continue after the deadline
⚠️ Please note: Trial access ends once the census period closes.
2️⃣ Enroll — Enroll or Re-Enroll in the Access Program
Select View Options to see how to join or rejoin your campus Inclusive or Equitable Access program before the deadline.
Restores full access to your digital course materials
No access codes or separate purchases required
Billed through your student account (not charged immediately)
3️⃣ Verify Enrollment — Campus Email Required (If Prompted)
If Follett Willo is unable to match your LMS account to bookstore records, you may see a Verify Enrollment prompt.
Enter your campus enrollment email address
Click Verify Enrollment Status to validate access
⚠️ Important: You must use the academic email associated with your campus enrollment.
⚠️ Important: Opt-Out Reminder
Selecting “Opt Out” removes access. You’ll be responsible for purchasing materials independently.
If you opt out:
- You will be responsible for purchasing your course materials on your own and will lose access to the digital course materials provided through the program.
- You will not have access to your digital course materials and will be returned to the previous screen.
- Until the deadline displayed on your screen, you can change your selection and choose “Continue access” to regain access to your course materials.
- You may receive periodic reminders about your course’s participation in Inclusive Access. These reminders are informational — you will only be charged once.
Until the deadline shown on your screen, you may change your selection and choose Continue Access to restore access.
You may receive reminder messages during the census period. These are informational only — you will only be charged once.
For more guidance on understanding Opt-Outs and What Happens Before and After Census refer to the following articles below:
✅ Troubleshooting Access
Make Sure You’re Accessing Correctly
💻 Use the Right Browser & Device
- Use Google Chrome or Mozilla Firefox
- Use a laptop or desktop
- Do NOT launch for the first time on mobile
- Disable pop-up blockers
📧 Use the Correct Email
Always log in using your campus enrollment email.
🚫 Avoid These
- Do NOT go directly to publisher websites
- Do NOT use old bookmarked links
- Do NOT use LMS left navigation tools unless instructed
- Only use trial access if you plan to opt out or have opted out and waiting on your purchased access outside of your campus access program.
⏱️ Activation Reminder
Click your publisher ebook or courseware link during the 1st two weeks of class (ideally the first week) to prevent loss of access.
❗ Still No Access? Use The Follett Access Course Support Link
If you still cannot access your materials:
- Visit your LMS course
- Open the Course Materials module
- Click the Course Support or Follett Access – Course Support link or submit a request HERE and attach attach the following information to your support request:
- School and Campus
- Name
- Student email address (if tried to login with if different email - provide that as well).
- Course number and section
- Instructor Name and email
- Error Screenshots
- Browser + device used
- Whether you clicked the publisher ebook or courseware link from your LMS before or after census
- Download Diagnostic by clicking the Course Support (Follett Access Support) link from your LMS course and click "download diagnostics", save, and attach to support ticket.
Need more help?
Contact Follett Willo Support and Submit a Request .