📚 Course How to Find and Access Your Digital Course Materials 

All LMS Platforms – Canvas, Blackboard, Brightspace/D2L, and Moodle

Follow the steps below to locate, launch, and successfully access your digital course materials — no matter which learning platform your school uses.

1️⃣ Open Your Course

Log in to your school’s LMS and open the course that uses digital materials.

2️⃣ Go to Your Course Module or Content Area

Find the Course Materials / Publisher Links and click the link that launches your digital materials. It may be labeled:

• eBook Access
• Course Materials or Resources
• Publisher Courseware

When clicked, it routes you to your correct eBook or publisher courseware.

📚 LMS-Specific Instructions

Each LMS labels this area slightly differently. Select your LMS below.

When unsure, ask your instructor — course sections may be titled differently.

3️⃣ Click “See My Access Options”

4️⃣ Click “Continue to access”

You will now be routed to your eBook or publisher courseware.

⚠️ Note: Selecting “Opt Out” removes access. You’ll be responsible for purchasing materials independently.

NOTE:

• If you choose to opt out of your campus’ Access program, you will be responsible for purchasing your course materials on your own and will lose access to the digital course materials provided through the program.
• If you opt out, you will not have access to your digital course materials and will be returned to the previous screen.
• Until the deadline displayed on your screen, you can change your selection and choose “Continue access” to regain access to your course materials.
• You may receive periodic reminders about your course’s participation in Inclusive Access. These reminders are informational — you will only be charged once.

🚨 You will see the screen below if you elected to OPT OUT and clicked a course content link before the add/drop deadline:

If you decide you would like to opt in before the deadline date, simply click “See My Access Options” and then click “Continue access”.

You will now be routed out to your eBook or your publisher courseware.

For more guidance on understanding Opt-Outs and What Happens Before and After Census refer to the following articles below:

• Follett Willo Digital Delivery: After an Opt-Out - Guide for Student Access During Census
• Follett Willo Digital Delivery: After an Opt-Out - Guide for Student Access Post-Census

5️⃣ Make Sure You’re Accessing Correctly

💻 Use the Right Browser & Device

• Use Google Chrome or Mozilla Firefox
• Use a laptop or desktop
• Do NOT launch for the first time on mobile
• Disable pop-up blockers

📧 Use the Correct Email

• Always log in using your campus enrollment email.

🚫 Avoid These

• Do NOT go directly to publisher websites
• Do NOT use old bookmarked links
• Do NOT use LMS left navigation tools unless instructed
• Only use trial access if you plan to opt out or have opted out and waiting on your purchased access outside of your campus access program.

⏱️ Activation Reminder

• Click your publisher ebook or courseware link during the 1st two weeks of class (ideally the first week) to prevent loss of access.

6️⃣ Still No Access? Use The Follett Access Course Support Link

If you still cannot access your materials:

• Visit your LMS course
• Open the Course Materials module
• Click the Course Support or Follett Access – Course Support link or submit a request HERE and attach attach the following information to your support request:
  • School and Campus
  • Name
  • Student email address (if tried to login with if different email - provide that as well).
  • Course number and section
  • Instructor Name and email
  • Error Screenshots
  • Browser + device used
  • Whether you clicked the publisher ebook or courseware link from your LMS before or after census
  • Download Diagnostic by clicking the Course Support (Follett Access Support) link from your LMS course and click "download diagnostics", save, and attach to support ticket.

Need more help?
Contact Follett Willo Support and Submit a Request .