Step 1.

Navigate to your course in Moodle, then open the Content Section where you want the Publisher Course Materials link to appear.

 

Step 2.

Make sure Edit Mode is turned on in the upper-right corner of your course.

 

Step 3.

In your chosen Content Section, click the + icon and select Add an activity or resource.

 

Step 4.

From the Activities and Resources menu, select Follett Willo Digital Delivery 1.3.

• If the tool isn’t listed, it may be named Willo or Follett Willo by your LMS Administrator.
• You can also look under External Learning Tools in the Activity Chooser.

Note: If you still can’t find the tool, see Adding the Follett Willo Tool Manually below.

⚙️ Adding the Follett Willo Digital Delivery 1.3 Tool Manually

Use this only if the tool does not appear in the activity chooser.

Click to expand manual setup instructions

• Click Add an activity or resource → select External Learning Tools.

• Activity Name: Follett Willo Digital Delivery (or your publisher title).
• Preconfigured Tool:Automatic, based on Tool URL
• Tool URL:
  • USA: https://app2.willolabs.com/onelink/
  • Canada: https://ca2.willolabs.com/onelink/

• Click Save and return to course.

Click the new Follett Willo Digital Delivery link to continue pairing.

Important: If this link is for instructors only, adjust Visibility in Moodle accordingly.

 

Step 5.

Click Select Content to proceed.

Step 6.

Click Continue in a new window.

 

Step 7.

The Select Course to Pair screen appears. If you teach multiple courses, locate the correct one and click Pair Course.

Note: If your course doesn’t appear or details look incorrect, follow the steps in Missing Course Pairing below.

⚠️ Missing Course Pairing?

If your course did not appear on Select Course to Pair, expand below and follow these steps.

Click to expand manual pairing steps

• Click Missing Course or Pair My Course Manually.

• Search for your course materials from the sidebar:
  • Search Course or Material to Pair: enter course code or instructor name, then click Search.
  • Add a Product Token: enter token → click Verify.
    Need a product token? Email facultysetup@follett.com.

• Click Confirm → select term → click Continue → then Initialize Pairing.

✅ When you see Course Paired Successfully, return to Part Three.

Step 8.

You’re now ready to add links to your course. Select Course Support, Instructor Self Service, and Packback (Publisher) and then click Push Links.

Step 9.

You’ll receive a success message. Click Close window and you will be navigated back to your Canvas course.

Step 10.

Return to your Canvas course module area and click on the Packback link added.

Step 11.

Click Continue in a new window to proceed.

Step 12.

Select I Have An Account and log in using your Packback credentials. If you don't have an account, select I've Never Used Packback and proceed from there.

Step 13.

Locate the Packback Community you created, then click Connect.

Your PackBack Course Materials are now paired to your LMS.

Additional Support

If you have any questions or would like further assistance 

• Reach out to your Packback Publisher Representative.

• For more information check out the Packback instructor guide HERE.

• Or Submit a request.