Part One: Add the Follett Willo Digital Delivery 1.3 Tool

Step 1.

Navigate to your course in Brightspace/D2L, then click Content at the top left.

Navigate to Content in Brightspace

Step 2.

Click Add a Module and name it Course Resources (or a similar title). Then open that module.

Add a Module in Brightspace

Step 3.

Inside the module, click Existing Activities → Follett Willo Digital Delivery 1.3.

If the tool isn’t listed, your LMS Admin may have renamed it Willo or Follett Willo.
You can also find it under External Learning Tools.

Existing Activities menu Select Follett Willo tool

Note: If the tool is not listed, see Add the Tool Manually below.

If you found the tool, skip to Step 4.

⚙️ Add the Tool Manually

Use this only if the tool does not appear under Existing Activities.

🔽 Click to expand manual setup steps

Go to Existing Activities → External Learning Tools.
Scroll to the bottom and click Create New LTI Link.
Fill out the form:
- Title: Follett Willo Digital Delivery
- LTI URL (choose region):
  - USA:https://app2.willolabs.com/onelink/
  - Canada:https://ca2.willolabs.com/onelink/
- (Optional) Check Open as External Resource to launch in a new tab.
Click Create and Insert.
Back in your module, click the new Follett Willo Digital Delivery link to continue pairing.

Important: If this link is for instructors only, set it to Hidden from users after setup.

Part Two: Pair the Courseware

Step 4.

Click Continue in a New Window to launch the Willo pairing process.

Continue in new window

Step 5.

On the Select Course to Pair screen, choose the correct course and click Pair Course.

Select course to pair

Note: If your course is missing or shows incorrect details, see Missing Course Pairing below.

⚠️ Missing Course Pairing?

If your course didn’t appear on the pairing screen, follow these steps.

🔽 Click to expand manual pairing steps

Click Missing Course or Pair My Course Manually.

Missing Course option Pair My Course Manually option

Missing Course sidebar opens. Search for your course materials in one of two ways:
- Search Course or Material to Pair: Enter course code or instructor name, then click Search.
- Add a Product Token: Enter a product token and click Verify.
  Need a Product Token? Email facultysetup@follett.com.

Enter product token or search

Click Confirm → Select Term → Click Continue → Click Initialize Pairing.

Confirm, select term, initialize

✅ When you see Course Paired Successfully, return to the main flow to continue.

Part Three: Adding Publisher/Product Links

Step 6.

You’re now ready to add links to your course. Select Course Support, Instructor Self Service, and Packback (Publisher) and then click Push Links.

Step 7.

You’ll receive a success message. Click Close window and you will be navigated back to your Canvas course.

A screenshot of a computer

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Step 8.

Return to your Canvas course module area and click on the Packback link added.

packback canvas.PNG

Step 9.

Click Continue in a new window to proceed.

Step 10.

Select I Have An Account and log in using your Packback credentials. If you don't have an account, select I've Never Used Packback and proceed from there.

Step 11.

Locate the Packback Community you created, then click Connect.

Your Packback course materials are now paired with your LMS course!

Additional Support

If you have any questions or would like further assistance

Reach out to your Packback Publisher Representative.
For more information check out the Packback instructor guide HERE.
Or Submit a request.