Course/Total Access Opt-Out Customer Portal Process – Student Experience
Course/Total Access Program ensures that all required course materials for participating courses are delivered to students on or before the first day of class. The cost of these materials will be added as a course charge to your student account with the university or college. If you prefer, you may opt out of this program and obtain the required materials on your own.
*Please note that your campus may have a separate process for opting out of the program. If you experience issues with the steps below, please contact your campus bookstore or submit a support request at the bottom of this article.
Opt-Out Process via Email
You will receive an email from noreply@follett.com containing instructions and a link to the Opt-Out Portal. This email will be sent to your official academic (.edu) email address.
Please check your junk or spam folder if you do not see the email in your inbox.
After clicking the link in the email, you will be directed to your campus Opt-Out Customer Portal page.
You will be prompted to create a password.
If you return to the portal and already have a password, you will be taken directly to your list of courses, where you can select the Opt-Out option as shown below.
After clicking SAVE, you will be directed to your course page, which displays the required course materials along with the option to Opt-Out.
The Course Access Opt-Out option is available on a per-course basis.
Opt-Out Portal URL Process
To opt out, please use the link below to access the Course and Total Access Program Opt-Out Customer Portal:
https://accessportal.follett.com/
If this is your first time logging into the Opt-Out Customer Portal, click Create Account to set up your credentials.
Returning Users:
If you already have a password, log in to the portal using your academic email and password. You will be taken directly to your list of courses, where you can select the Opt-Out option.
First-Time Users:
Enter your academic (.edu) email address in the email field that appears and click Submit to begin creating your account.
An email will be sent to your academic (.edu) email address.
Follow the link provided in the email to return to the Opt-Out Customer Portal, where you will create your password and view your courses, as described in the steps above.
You will be prompted to create a password.
After clicking SAVE, you will be directed to your course page, which displays the required course materials along with the option to Opt-Out.
The Course Access Opt-Out option is available on a per-course basis.
The Total Access Opt-Out option applies to all courses in which you are enrolled.
Click the OPT-OUT button. You will then receive a confirmation message, which may include instructions to return any physical materials you have already picked up.
After you click Opt-Out and your selection is confirmed, the option will change to Opt-In. This allows you to re-enroll in the program within the designated time frame.
If you have physical materials on order, a message will appear indicating that you must return or cancel your order. Please contact your campus bookstore for assistance in completing the Opt-Out process.
After completing the Opt-Out process, you will be responsible for purchasing your course materials independently. You can find and purchase them by visiting the Course Materials section at: