Our Commitment to Accessibility
At Follett, we believe in respecting the dignity, independence, and equal access of all individuals. We are dedicated to ensuring that our websites, products, and services are accessible to everyone—regardless of ability. Our goal is to provide a seamless and positive shopping experience for all customers.
To achieve this, we take proactive steps to enhance the usability and accessibility of our offerings. This includes ongoing monitoring and testing of our website, as well as partnering with experienced accessibility consultants to conduct regular audits. These audits help us align with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a nationally recognized standard for web accessibility.
While we strive to meet all established accessibility standards, there may be instances where certain areas of the website do not fully comply. This can occur during periods of innovation or when implementing new campus promotions. Examples may include missing alternative text, low color contrast in images, or redundant links. We continuously monitor and address these issues as quickly as possible to minimize any impact.
If you experience difficulty using or accessing any part of our website, or if you have feedback regarding accessibility, please contact us at customerservice@efollett.com or call (800) 381-5151. We will make every reasonable effort to resolve the issue promptly and assist with your immediate needs.